Catch up with all the latest updates and stories directly from the Department.
Winnie & Sammie’s Journal
The Official Blog of the Department of Water & Sewer Utilities
Newark Water & Sewer Launches New Phone Payment System
November 21, 2024 - Newark Water & Sewer announces new Interactive Voice Response (IVR) phone payment system, where residents can pay their bill, make appointments, or get in touch with customer service.
DCA Winter Termination Program Provides Financial Assistance for Water & Sewer Utility Bills
The New Jersey Department of Community Affairs (NJDCA) announced the Winter Termination program that will provide financial assistance for electric, sewer, and water/wastewater utility bills for eligible families.
Setting Up Your New Online Portal: A Step-by-Step Guide
Newark residents and business owners-- you can now set up your online water portal in just three easy steps. Make a payment today!
Newark Water & Sewer Department Launches New Customer Portal
The City of Newark’s Department of Water and Sewer launches a new customer portal that is secure, fast, and easy to use. The portal allows customers to pay water bills, track water usage, and contact customer support.
Employee of the Month Recognitions
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The co-recipients for November’s Employee of the Month at the Newark Department of Water and Sewer Utilities are Erica Espiritusanto and Sandra Currais.
Erica Espiritusanto is a Mechanical Engineer who joined the Department April 6, 2020. Among Erica’s many accomplishments, she has earned recognition recently for her tireless efforts and successful management of the Pequannock Water Treatment Plant’s Salt and Decant Tank Cleaning Projects. In that role, she worked with Director’s office to get the project approved and funded. She also coordinated efforts with various other engineers and plant staff to get the projects completed on time and on budget. Consequently, there were no negative impacts on water quality during the execution of these complex projects. In addition, Erica has worked on numerous electrical and HVAC projects, also with successful outcomes supporting the Department’s constant quest to be Best in Class.
Sandra Currais has shown excellent work ethic and a tenacity that is admirable and praise-worthy. With less than two years at Newark Water & Sewer, Ms. Currais is an Administrative Analyst and has learned a lot, much with her own efforts, on how to go about getting her work done efficiently and promptly and helping the department stay on course in accomplishing its goal of serving the City and its residents. Some examples of Ms. Currais' good work ethic are the following: not wasting any time when preparing legislation for contracts and change orders, her ability to be attentive and keep track of instructions so that they don't have to be repeated, and filing important legal and other communique when requested. Ms. Currais strives to be present at work and avoids abusing time off.
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The Employee of the Month for October 2022 is Stephanie Correia. Stephanie is a Telephone Operator and has worked for our department for over a year. She maintains a positive, empathetic and professional attitude towards customers at all times. Stephanie has also been a part of the team who is maintaining our new website. We would like to thank you for all your hard work and dedication— it doesn’t go unnoticed, Stephanie.
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The September 2022 employee of the month is Mr. James Harvey. He is a senior employee of the Water & Sewer Department. Mr. Harvey is the chief distribution technician who has dedicated 30+ years to the department. He has shown his hard labor, total commitment, and perfect attendance throughout this entire month. Therefore we would like to show our gratitude and support for his consistency and dedication to the Department.