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The Newark Department of Water and Sewer utilities offers 24-hour emergency service for anyone living in the Newark area. The emergency line can be reached at (973) 733-3654. Please refer to the contact information listed below to get in touch with any of our departments.

  • Billing Department: (973) 733-6370

    Over the Phone Payments: 1-888-877-0450

    Log into our online payment portal: https://mywateraccount.newarknj.gov/user/login

  • EMERGENCY DISPATCH: (973) 733-3874 (Monday-Friday, 8 am-5 pm)

    Water & Sewer Emergency Number Afterhours/Weekends: (973) 733-3654/3655

    Water Turn Offs: (973) 733-3874 (Monday-Friday, 8 am to 5 pm)

    Permanent Water Turn Offs: (973) 733-6370 (Monday-Friday, 8 am to 5 pm)

    Email: watersewer.customerservice@ci.newark.nj.us

  • Engineering Department: (973) 693-4551

    Email: watersewerdevelopments@ci.newark.nj.us

    watersewerutilitiesengineers@ci.newark.nj.us

    New Water Connections: (973) 733-6370

  • Main Office: 920 Broad Street Newark, NJ 07102

    Phone: (973) 733-6303 (Monday-Friday, 8 am to 5 pm)

    Fax: (973) 733-4819

    Email: waterandsewer@ci.newark.nj.us

    Mailing Address: City of Newark Water Department, Rm B31F 920 Broad Street Newark, NJ 07102

  • Meter Department: (973) 733-8538 (8 a.m. to 5 p.m., Monday- Friday)

    Permit/Inspection Department: (973) 733-8151

  • For Water & Sewer media/press inquiries, contact a member of our communications team via email: watersewer.media@ci.newark.nj.us

  • Water Treatment Operations: (973) 697-5458

    Lab Testing: (973) 239-4493 (Monday-Friday)

    OPRA: (973) 424-4116

    Accounting Department: (973) 733-6399

Write Us A Message

Reach out to us via email with any questions or concerns you may have. All submissions will be sent to our general inbox at waterandsewer@ci.newark.nj.us